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Hope in Practice: Applying Solution-Focused Communication 
Techniques in Response to Crisis

Presented by Laura Aagaard, MA, MS

Course Description:  As a faith community nurse, or other professional in ministry, you are on the front lines of mental health and substance use care. It is possible that you engage with people and their families during some of their most vulnerable moments. This interactive session introduces attendees to the Solution Focused model, an evidence-informed, strengths-based approach that emphasizes hope, possibility, and patient resources over pathology, diagnosis and problems.

Rather than focusing on what’s wrong, this model guides faith community professionals in helping people move toward hope, and what is possible. Participants will learn and practice strategies such as the miracle question, scaling techniques, and exception finding, all tailored for use in time-limited, high-stress community environments.

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